We aim to deliver the best fragrance experience.

However, returns are accepted only for damaged, leaked, or wrong items received.

The product must be reported within 24 hours of delivery with unboxing proof (video/pictures).

Opened, used, or tested perfumes cannot be returned due to hygiene and authenticity concerns.

If your return is approved, you may choose a replacement product or store credit. Refunds are offered only in exceptional cases.

Customers are responsible for sending the item back in its original packaging.

Our team will verify the issue before processing the return to ensure fairness and transparency.